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Available data points
Metadata
company_id
25683405
source_id
553967
unique_domain
1
unique_website
1
last_updated_at
2025-03-25
created_at
2017-04-22
description
Daktela is all-in-one contact center solution perfectly suited for small and mid-size businesses. We connect phone, email, sms, webchat and social through one tool to enhance omnichannel customer experience. We combine virtual pbx, omni-channel contact center technology, realtime analytics, integrated CRM and helpdesk and offer a single platform with rich API to help companies improve productivity and overall customer experience. Daktela provides integrated global voice services, sms messaging and DID numbers from more than 70 countries. We are committed to award winning 24/7 customer support. Over 600 customers worldwide adopted Daktela solution including T-Mobile, Dial Telecom, Metlife, Notino, Benestra or GLS.
type
Privately Held
industry_group_1
Telecom
Firmographics
company_name
Daktela
company_legal_name
Daktela s.r.o.
is_b2b
1
industry
Telecommunications
founded_year
2005
size_range
51-200 employees
employees_count
105
Locations
hq_country
Czechia
hq_country_iso2
CZ
hq_country_iso3
CZE
hq_location
Prague, Prague, Czechia
hq_full_address
*******
Follower counts & changes
followers_count_professional_network
2810
followers_count_twitter
256
followers_count_owler
5
Product overview
pricing_available
1
demo_available
1
is_downloadable
1
documentation_exist
1
product_reviews_count
48
product_reviews_aggregate_score
4.854166666666667
Funding
last_funding_round_name
Venture Round - Daktela
last_funding_round_announced_date
2021-06-21
last_funding_round_amount_raised
14294342
last_funding_round_amount_raised_currency
$
last_funding_round_num_investors
1
Acquisitions
num_acquisitions_source_1
1
num_acquisitions_source_2
1
Technographics
num_technologies_used
27
Company websites and social media
website
https://www.daktela.com
professional_network_url
https://www.professional-network.com/company/daktela
financial_website_url
https://www.financial-website.com/organization/daktela
Employee review score & changes
company_employee_reviews_count
4
company_employee_reviews_aggregate_score
4.5
Workforce trends
active_job_postings_count
1
JSON data sample
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We connect phone, email, sms, webchat and social through one tool to enhance omnichannel customer experience. We combine virtual pbx, omni-channel contact center technology, realtime analytics, integrated CRM and helpdesk and offer a single platform with rich API to help companies improve productivity and overall customer experience. Daktela provides integrated global voice services, sms messaging and DID numbers from more than 70 countries. We are committed to award winning 24/7 customer support. Over 600 customers worldwide adopted Daktela solution including T-Mobile, Dial Telecom, Metlife, Notino, Benestra or GLS.", "description_enriched": "Daktela is a cloud-based contact centre software that handles voice, email, web chat, SMS, and all communication via social media channels in one solution.", "description_metadata_raw": "The best cloud-based contact centre software. Handle voice, email, web chat, SMS, and all communication via social media channels in one solution.", "type": "Privately Held", "status": { "value": "active", "comment": "Independent Company" }, "founded_year": "2005", "size_range": "51-200 employees", "employees_count": 105, "followers_count_professional_network": 2810, "followers_count_twitter": 256, "followers_count_owler": 5, "hq_region": [ "Europe", "Eastern Europe", "EMEA", "EU" ], "hq_country": "Czechia", "hq_country_iso2": "CZ", "hq_country_iso3": "CZE", "hq_location": "Prague, Prague, Czechia", "hq_full_address": "*******", "hq_city": null, "hq_state": null, "hq_street": null, "hq_zipcode": null, "company_locations_full": [ { "location_address": "*******", "is_primary": 1 }, { "location_address": "*******", "is_primary": 0 }, { "location_address": "*******", "is_primary": 0 }, { "location_address": "*******", "is_primary": 0 }, { "location_address": "*******", "is_primary": 0 }, { "location_address": "*******", "is_primary": 0 }, { "location_address": "*******", "is_primary": 0 }, { "location_address": "*******", "is_primary": 0 }, { "location_address": "*******", "is_primary": 0 }, { "location_address": "*******", "is_primary": 0 } ], "is_public": 0, "ipo_date": null, "ipo_share_price": null, "ipo_share_price_currency": null, "revenue_annual_range": null, "revenue_annual": { "source_5_annual_revenue": { "annual_revenue": 22000000, "annual_revenue_currency": "$" }, "source_1_annual_revenue": { "annual_revenue": 247406000, "annual_revenue_currency": "Kč" } }, "revenue_quarterly": null, "income_statements": [ { "cost_of_goods_sold": 107977000, "cost_of_goods_sold_currency": "Kč", "ebit": 67060000, "ebitda": null, "ebitda_margin": null, "ebit_margin": 0.29130177926049483, "earnings_per_share": null, "gross_profit": 122231000, "gross_profit_margin": 0.5309589588546011, "income_tax_expense": 12825000, "interest_expense": null, "interest_income": 23000, "net_income": 57059000, "period_display_end_date": "FY, 2021", "period_end_date": "2021-12-31", "period_type": "fiscal_year", "pre_tax_profit": 69884000, "revenue": 230208000, "total_operating_expense": 56126000 }, { "cost_of_goods_sold": 136200000, "cost_of_goods_sold_currency": "Kč", "ebit": 22347000, "ebitda": null, "ebitda_margin": null, "ebit_margin": 0.09376376750177273, "earnings_per_share": null, "gross_profit": 102133000, "gross_profit_margin": 0.42853066927366334, "income_tax_expense": 4700000, "interest_expense": 38000, "interest_income": 75000, "net_income": 17119000, "period_display_end_date": "FY, 2022", "period_end_date": "2022-12-31", "period_type": "fiscal_year", "pre_tax_profit": 21819000, "revenue": 238333000, "total_operating_expense": 80980000 }, { "cost_of_goods_sold": 156181000, "cost_of_goods_sold_currency": "Kč", "ebit": 14439000, "ebitda": null, "ebitda_margin": null, "ebit_margin": 0.058361559541805774, "earnings_per_share": null, "gross_profit": 91225000, "gross_profit_margin": 0.3687258999377541, "income_tax_expense": 3634000, "interest_expense": 250000, "interest_income": 48000, "net_income": 16336000, "period_display_end_date": "FY, 2023", "period_end_date": "2023-12-31", "period_type": "fiscal_year", "pre_tax_profit": 19970000, "revenue": 247406000, "total_operating_expense": 78150000 } ], "stock_information": [], "last_funding_round_name": "Venture Round - Daktela", "last_funding_round_announced_date": "2021-06-21", "last_funding_round_lead_investors": [ "Sandberg Capital" ], "last_funding_round_amount_raised": 14294342, "last_funding_round_amount_raised_currency": "$", "last_funding_round_num_investors": 1, "funding_rounds": [ { "name": "Venture Round - Daktela", "announced_date": "2021-06-21", "lead_investors": [ "********" ], "amount_raised": 14294342, "amount_raised_currency": "$", "num_investors": 1 } ], "ownership_status": "Private", "parent_company_information": null, "acquired_by_summary": null, "num_acquisitions_source_1": 1, "acquisition_list_source_1": [ { "acquiree_name": "Daktela SK, s.r.o", "announced_date": null, "price": null, "currency": null } ], "num_acquisitions_source_2": 1, "acquisition_list_source_2": [ { "acquiree_name": "Coworkers.ai", "announced_date": "2022-10-31", "price": null, "currency": null } ], "num_acquisitions_source_5": 1, "acquisition_list_source_5": [ { "acquiree_name": "Coworkers", "announced_date": "2022-10-01", "price": null, "currency": null } ], "competitors": [ { "company_name": "piesync", "similarity_score": null }, { "company_name": "intelepeer", "similarity_score": null }, { "company_name": "degirum", "similarity_score": null }, { "company_name": "clear dynamics", "similarity_score": null } ], "competitors_websites": [], "company_phone_numbers": [ "********", "********", "********", "********" ], "company_emails": [ "****@daktela.com", "****@daktela.co.uk", "****@daktela.co.uk" ], "pricing_available": 1, "free_trial_available": 0, "demo_available": 1, "is_downloadable": 1, "mobile_apps_exist": 0, "online_reviews_exist": 0, "documentation_exist": 1, "product_reviews_count": 48, "product_reviews_aggregate_score": 4.854166666666667, "product_reviews_score_distribution": { "1": 0, "2": 1, "3": 0, "4": 4, "5": 43 }, "product_pricing_summary": [ { "details": "1 Licence Per Month", "price": "Starting at €9.00", "type": "Basic" }, { "details": "1 Licence Per Month", "price": "Starting at €25.00", "type": "Lite" }, { "details": "1 Licence Per Month", "price": "Starting at €40.00", "type": "Standard" }, { "details": "1 Licence Per Month", "price": "Starting at €59.00", "type": "Omni Channel" } ], "num_news_articles": 0, "news_articles": [], "num_technologies_used": 27, "technologies_used": [ { "technology": "zabbix", "first_verified_at": "2024-05-20", "last_verified_at": "2025-03-31" }, { "technology": "react", "first_verified_at": "2024-05-20", "last_verified_at": "2024-08-26" }, { "technology": "dell", "first_verified_at": "2024-05-20", "last_verified_at": "2025-03-31" }, { "technology": "flutter", "first_verified_at": "2024-05-20", "last_verified_at": "2024-06-03" }, { "technology": "well", "first_verified_at": "2024-05-20", "last_verified_at": "2024-08-26" }, { "technology": "red hat", "first_verified_at": "2024-06-10", "last_verified_at": "2025-03-31" }, { "technology": "git", "first_verified_at": "2024-05-20", "last_verified_at": "2024-08-26" }, { "technology": "angularjs", "first_verified_at": "2024-05-20", "last_verified_at": "2024-06-03" }, { "technology": "html", "first_verified_at": "2024-05-20", "last_verified_at": "2024-06-03" }, { "technology": "haproxy", "first_verified_at": "2024-06-10", "last_verified_at": "2025-03-31" }, { "technology": "storybook", "first_verified_at": "2024-05-20", "last_verified_at": "2024-06-03" }, { "technology": "centos", "first_verified_at": "2024-06-10", "last_verified_at": "2025-03-31" }, { "technology": "linux", "first_verified_at": "2024-05-20", "last_verified_at": "2025-03-31" }, { "technology": "mikrotik", "first_verified_at": "2024-05-20", "last_verified_at": "2025-03-31" }, { "technology": "unix", "first_verified_at": "2024-05-20", "last_verified_at": "2025-03-31" }, { "technology": "facebook", "first_verified_at": "2024-05-20", "last_verified_at": "2025-03-31" }, { "technology": "webrtc", "first_verified_at": "2024-05-20", "last_verified_at": "2024-06-03" }, { "technology": "pipedrive", "first_verified_at": "2024-05-20", "last_verified_at": "2024-06-03" }, { "technology": "javascript", "first_verified_at": "2024-05-20", "last_verified_at": "2024-06-03" }, { "technology": "amp", "first_verified_at": "2024-05-20", "last_verified_at": "2025-03-31" }, { "technology": "clickup", "first_verified_at": "2024-05-20", "last_verified_at": "2024-06-03" }, { "technology": "slack", "first_verified_at": "2024-05-20", "last_verified_at": "2024-06-03" }, { "technology": "bootstrap", "first_verified_at": "2024-05-20", "last_verified_at": "2024-06-03" }, { "technology": "php", "first_verified_at": "2024-05-20", "last_verified_at": "2024-06-03" }, { "technology": "redux", "first_verified_at": "2024-07-22", "last_verified_at": "2024-08-26" }, { "technology": "c", "first_verified_at": "2025-02-18", "last_verified_at": "2025-03-31" }, { "technology": "ansible", "first_verified_at": "2024-05-20", "last_verified_at": "2025-03-31" } ], "total_website_visits_monthly": null, "visits_change_monthly": null, "rank_global": null, "rank_country": null, "rank_category": null, "visits_breakdown_by_country": [], "visits_breakdown_by_gender": null, "visits_breakdown_by_age": null, "bounce_rate": null, "pages_per_visit": null, "average_visit_duration_seconds": null, "similarly_ranked_websites": [], "top_topics": [], "company_employee_reviews_count": 4, "company_employee_reviews_aggregate_score": 4.5, "employee_reviews_score_breakdown": { "business_outlook": 0.55, "career_opportunities": 4, "ceo_approval": -1, "compensation_benefits": 3.7, "culture_values": 4.7, "diversity_inclusion": 4, "recommend": 1, "senior_management": 4, "work_life_balance": 3.5 }, "employee_reviews_score_distribution": { "1": 0, "2": 0, "3": 0, "4": 1, "5": 1 }, "active_job_postings_count": 1, "active_job_postings_titles": [ "Support Engineer" ], "base_salary": [ { "title": "Sales Representative", "salary_p25": 632600.84, "salary_median": 659664.68, "salary_p75": 686728.53, "currency": "CZK", "pay_period": "MONTHLY", "salary_updated_at": "2023-11-15" }, { "title": "Technical Consultant", "salary_p25": 474135.48, "salary_median": 491168.52, "salary_p75": 508201.56, "currency": "CZK", "pay_period": "MONTHLY", "salary_updated_at": "2022-09-21" }, { "title": "Senior Graphic Designer", "salary_p25": 758761.5, "salary_median": 786545.66, "salary_p75": 814329.82, "currency": "CZK", "pay_period": "MONTHLY", "salary_updated_at": "2022-07-11" } ], "additional_pay": [ { "title": "Sales Representative", "additional_pay_values": [ { "additional_pay_p25": 106531.31, "additional_pay_median": 111177.81, "additional_pay_p75": 115824.3, "additional_pay_type": "Cash Bonus" } ], "currency": "CZK", "pay_period": "MONTHLY", "salary_updated_at": "2023-11-15" }, { "title": "Senior Graphic Designer", "additional_pay_values": [ { "additional_pay_p25": 10398.84, "additional_pay_median": 10866.97, "additional_pay_p75": 11335.1, "additional_pay_type": "Cash Bonus" } ], "currency": "CZK", "pay_period": "MONTHLY", "salary_updated_at": "2022-07-11" } ], "total_salary": [ { "title": "Technical Consultant", "salary_p25": 474543.84, "salary_median": 494071.32, "salary_p75": 513598.8, "currency": "CZK", "pay_period": "MONTHLY", "salary_updated_at": "2022-09-21" }, { "title": "Sales Representative", "salary_p25": 747582.4, "salary_median": 774413.76, "salary_p75": 801245.11, "currency": "CZK", "pay_period": "MONTHLY", "salary_updated_at": "2023-11-15" }, { "title": "Senior Graphic Designer", "salary_p25": 760937.52, "salary_median": 791168.31, "salary_p75": 821399.11, "currency": "CZK", "pay_period": 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"work_life_balance_score": 4.5, "date": "2024-06" }, { "work_life_balance_score": 4.5, "date": "2024-12" }, { "work_life_balance_score": 4, "date": "2023-08" } ], "expired_domain": 0, "unique_domain": 1, "unique_website": 1, "last_updated_at": "2025-03-25", "created_at": "2017-04-22", "industry_group_1": "Telecom", "industry_group_2": null }
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