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Available data points
Metadata
company_id
1305909
source_id
833154
unique_domain
1
unique_website
1
last_updated_at
2025-03-25
created_at
2016-06-20
description
Leading Customer Experience and Operations outsourcing provider in emerging markets, PCCI Group has quickly emerged as a key player delivering consistent and branded customer engagement. Founded in September 2001, the Group now has several locations across Africa and employs over 2,500 of people. We bring tailored value added solutions to our customers in the management of their customer experience with a range of capabilities in the areas of BPO contact centres, points of service and face-to-face interactions management, self-service and big data insights through our sites located in 20 locations across the globe. PCCI Group delivers its services primarily in English, French, with + 10 languages covered and has multiple fortune 500 companies as clients including European and African leaders in telecommunications, media, BFSI, energy, retail & tourism. PCCI Group is part of Teyliom Global Capital. More information can be found at www.pcci-group.com
type
Privately Held
industry_group_1
Consumer Goods
Firmographics
company_name
PCCI GROUP
is_b2b
1
industry
Consumer Services
founded_year
2001
size_range
1001-5000 employees
employees_count
2029
Locations
hq_country
Senegal
hq_country_iso2
SN
hq_country_iso3
SEN
hq_location
Dakar, Senegal
hq_full_address
*******
Follower counts & changes
followers_count_professional_network
16658
followers_count_owler
3
Technographics
num_technologies_used
17
Company websites and social media
website
https://www.pcci-group.com
professional_network_url
https://www.professional-network.com/company/pccigroup
financial_website_url
https://www.financial-website.com/organization/pcci-group
Website traffic
total_website_visits_monthly
709
visits_change_monthly
28.21
bounce_rate
50.33
pages_per_visit
1.06
Employee review score & changes
company_employee_reviews_count
5
company_employee_reviews_aggregate_score
2.4
JSON data sample
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They provide solutions covering all activities of contact centers in the region.", "description_metadata_raw": null, "type": "Privately Held", "status": { "value": "active", "comment": "Independent Company" }, "founded_year": "2001", "size_range": "1001-5000 employees", "employees_count": 2029, "followers_count_professional_network": 16658, "followers_count_twitter": null, "followers_count_owler": 3, "hq_region": [ "Africa", "Sub-Saharan Africa", "Western Africa", "EMEA" ], "hq_country": "Senegal", "hq_country_iso2": "SN", "hq_country_iso3": "SEN", "hq_location": "Dakar, Senegal", "hq_full_address": "*******", "hq_city": null, "hq_state": null, "hq_street": null, "hq_zipcode": null, "company_locations_full": [ { "location_address": "*******", "is_primary": 0 }, { "location_address": "*******", "is_primary": 0 }, { "location_address": "*******", "is_primary": 0 }, { "location_address": "*******", "is_primary": 0 }, { "location_address": "*******", "is_primary": 1 }, { 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"talend", "first_verified_at": "2024-05-20", "last_verified_at": "2025-03-31" }, { "technology": "mysql", "first_verified_at": "2024-05-20", "last_verified_at": "2025-03-31" }, { "technology": "google forms", "first_verified_at": "2024-09-30", "last_verified_at": "2025-03-31" }, { "technology": "linux", "first_verified_at": "2024-05-20", "last_verified_at": "2025-03-31" }, { "technology": "cision", "first_verified_at": "2025-02-20", "last_verified_at": "2025-03-31" }, { "technology": "debian", "first_verified_at": "2024-05-20", "last_verified_at": "2025-03-31" }, { "technology": "facebook", "first_verified_at": "2024-05-20", "last_verified_at": "2025-03-31" }, { "technology": "c", "first_verified_at": "2025-02-20", "last_verified_at": "2025-03-31" }, { "technology": "amp", "first_verified_at": "2025-02-24", "last_verified_at": "2025-03-31" }, { "technology": "youtube", "first_verified_at": "2024-05-20", "last_verified_at": "2024-06-24" }, { "technology": "nosql", "first_verified_at": "2024-05-20", "last_verified_at": "2024-08-26" }, { "technology": "linkedin", "first_verified_at": "2024-05-20", "last_verified_at": "2024-11-18" }, { "technology": "twitter", "first_verified_at": "2024-05-20", "last_verified_at": "2025-03-31" }, { "technology": "instagram", "first_verified_at": "2024-09-02", "last_verified_at": "2024-09-26" }, { "technology": "mongodb", "first_verified_at": "2024-05-20", "last_verified_at": "2024-08-26" }, { "technology": "well", "first_verified_at": "2024-11-18", "last_verified_at": "2025-03-31" }, { "technology": "freshworks", "first_verified_at": "2024-09-30", "last_verified_at": "2025-03-31" } ], "total_website_visits_monthly": 709, "visits_change_monthly": 28.21, "rank_global": 0, "rank_country": 0, "rank_category": 0, "visits_breakdown_by_country": [], "visits_breakdown_by_gender": { "male_percentage": 0, "female_percentage": 0 }, "visits_breakdown_by_age": { "age_18_24_percentage": 0, "age_25_34_percentage": 0, "age_35_44_percentage": 0, 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"employees_count_medical": 0, "employees_count_sales": 256, "employees_count_hr": 7, "employees_count_legal": 1, "employees_count_marketing": 13, "employees_count_finance": 12, "employees_count_technical": 9, "employees_count_consulting": 14, "employees_count_operations": 39, "employees_count_product": 1, "employees_count_general_management": 2, "employees_count_administrative": 16, "employees_count_customer_service": 185, "employees_count_project_management": 11, "employees_count_design": 0, "employees_count_research": 2, "employees_count_trades": 0, "employees_count_real_estate": 0, "employees_count_education": 11, "employees_count_other_department": 72 }, "employees_count_breakdown_by_region": { "employees_count_eastern_europe": 0, "employees_count_latin_america": 0, "employees_count_southern_europe": 0, "employees_count_sub_saharan_africa": 634, "employees_count_central_asia": 0, "employees_count_northern_america": 7, "employees_count_australia_new_zealand": 0, "employees_count_northern_europe": 1, "employees_count_south_eastern_asia": 0, "employees_count_polynesia": 0, "employees_count_southern_asia": 0, "employees_count_northern_africa": 6, "employees_count_melanesia": 0, "employees_count_western_europe": 1, "employees_count_western_asia": 1, "employees_count_eastern_asia": 0, "employees_count_micronesia": 0, "employees_count_unknown": 1 }, "employees_count_by_country": [ { "country": "Senegal", "employee_count": 366 }, { "country": "Morocco", "employee_count": 6 }, { "country": "United States", "employee_count": 3 }, { "country": "Togo", "employee_count": 5 }, { "country": "Guinea-Bissau", "employee_count": 1 }, { "country": "Guinea", "employee_count": 23 }, { "country": "United Arab Emirates", "employee_count": 1 }, { "country": "Côte d'Ivoire", "employee_count": 97 }, { "country": "Cameroon", "employee_count": 73 }, { "country": "Gabon", "employee_count": 2 }, { "country": null, "employee_count": 1 }, { "country": "Congo", "employee_count": 13 }, { "country": "Tanzania", "employee_count": 47 }, { "country": "Canada", "employee_count": 4 }, { "country": "Belgium", "employee_count": 1 }, { "country": "Mauritania", "employee_count": 1 }, { "country": "United Kingdom", "employee_count": 1 }, { "country": "Benin", "employee_count": 5 }, { "country": "Mali", "employee_count": 1 } ], "key_executives": [ { "member_id": 483451618, "member_full_name": "*******", "member_position_title": "Chef De Département Finances Comptabilité" }, { "member_id": 807872914, "member_full_name": "*******", "member_position_title": "Chef De Département" }, { "member_id": 202459625, "member_full_name": "*******", "member_position_title": "Directrice Commerciale" }, { "member_id": 216905013, "member_full_name": "*******", "member_position_title": "Director Operations" }, { "member_id": 263194601, "member_full_name": "*******", "member_position_title": "Directeur Des Systèmes D'information" }, { "member_id": 32431179, "member_full_name": "*******", "member_position_title": "Directeur Du Capital Humain" }, { "member_id": 283822683, "member_full_name": "*******", "member_position_title": "Chief Human Resources Officer" }, { "member_id": 621514474, "member_full_name": "*******", "member_position_title": "Responsable De Site" }, { "member_id": 423845263, "member_full_name": "*******", "member_position_title": "Directeur De Production" }, { "member_id": 790041125, "member_full_name": "*******", "member_position_title": "Directeur De Production" }, { "member_id": 433357260, "member_full_name": "*******", "member_position_title": "Chief Operations Officer" } ], "key_employee_change_events": [], "key_executive_arrivals": [], "key_executive_departures": [], "employees_count_change": { "current": 2029, "change_monthly": 31, "change_monthly_percentage": 1.5515515515515517, "change_quarterly": 175, "change_quarterly_percentage": 9.439050701186623, "change_yearly": 378, "change_yearly_percentage": 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