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Available data points
Metadata
company_id
82845343
source_id
76985393
unique_domain
1
unique_website
1
last_updated_at
2025-04-05
created_at
2022-01-21
description
Service Cops Ltd is a renowned Financial Technology (FinTech) and BPO company established in 2009. We develop proprietary financial technology platforms and bespoke solution in 5 countries across Africa. We are ISO 9001:2015 and ISO 27001:2018 certified. 👉Our mission is to help businesses generate revenue and sales by providing solutions in outsourcing, call-center, education, banking, agriculture, insurance, e-commerce. Service Cops is a service centered organization that is widely experienced in developing customer experience models to several industries. Service Cops understands the shift in customer consumption trends and has developed a vast ray of tools to keep you in touch your customers and strengthen your relationship. Service cops Leverages state of art Technologies infrastructure; an Omni channel contact center platform that integrates with other services, CRM and has monitoring dashboards to ensure the right service indicators are tracked in real time. Experience Service Cops has over 10 years experience developing and implementing different customer experience models in the Banking and Financial Industry in Uganda. One of the key projects has been managing customer experience for one of the leading banks in Uganda. During this Period Service Cops has broken record of some the key industry parameters in the Service industry. Service Cops has a 95% service rate (95% calls picked), a 98% First Contact resolution (FCR), a supervisor-Agent Ratio of 1:15 and 100% adherence to schedule. In the banking Sector, Service Cops has served and still serves commercial banks whose clientele exceed 1.5M customers. Value proposition Service Cops customer experience management methodology enables you to tap into our service experience and our cutting edge technology to strengthen your customer experience strategy. We offer a plug and play and can develop custom turn key projects at reasonable prices since we already own the technology.
type
Privately Held
industry_group_1
Consulting
Firmographics
company_name
Service Cops Uganda
is_b2b
1
industry
Outsourcing and Offshoring Consulting
founded_year
2008
size_range
51-200 employees
employees_count
64
Locations
hq_country
Uganda
hq_country_iso2
UG
hq_country_iso3
UGA
hq_location
Kampala, Uganda
hq_full_address
*******
Follower counts & changes
followers_count_professional_network
1153
Company websites and social media
website
https://www.servicecops.com
professional_network_url
https://www.professional-network.com/company/service-cops-uganda
Website traffic
total_website_visits_monthly
788
visits_change_monthly
12.89
bounce_rate
57.14
pages_per_visit
2.07
average_visit_duration_seconds
111
JSON data sample
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We develop proprietary financial technology platforms and bespoke solution in 5 countries across Africa. We are ISO 9001:2015 and ISO 27001:2018 certified. 👉Our mission is to help businesses generate revenue and sales by providing solutions in outsourcing, call-center, education, banking, agriculture, insurance, e-commerce. Service Cops is a service centered organization that is widely experienced in developing customer experience models to several industries. Service Cops understands the shift in customer consumption trends and has developed a vast ray of tools to keep you in touch your customers and strengthen your relationship. Service cops Leverages state of art Technologies infrastructure; an Omni channel contact center platform that integrates with other services, CRM and has monitoring dashboards to ensure the right service indicators are tracked in real time. Experience Service Cops has over 10 years experience developing and implementing different customer experience models in the Banking and Financial Industry in Uganda. One of the key projects has been managing customer experience for one of the leading banks in Uganda. During this Period Service Cops has broken record of some the key industry parameters in the Service industry. Service Cops has a 95% service rate (95% calls picked), a 98% First Contact resolution (FCR), a supervisor-Agent Ratio of 1:15 and 100% adherence to schedule. In the banking Sector, Service Cops has served and still serves commercial banks whose clientele exceed 1.5M customers. Value proposition Service Cops customer experience management methodology enables you to tap into our service experience and our cutting edge technology to strengthen your customer experience strategy. We offer a plug and play and can develop custom turn key projects at reasonable prices since we already own the technology.", "description_enriched": null, "description_metadata_raw": null, "type": "Privately Held", "status": null, "founded_year": "2008", "size_range": "51-200 employees", "employees_count": 64, "followers_count_professional_network": 1153, "followers_count_twitter": null, "followers_count_owler": null, "hq_region": [ "Africa", "Sub-Saharan Africa", "Eastern Africa", "EMEA" ], "hq_country": "Uganda", "hq_country_iso2": "UG", "hq_country_iso3": "UGA", "hq_location": "Kampala, Uganda", "hq_full_address": "*******", "hq_city": null, "hq_state": null, "hq_street": null, "hq_zipcode": null, "company_locations_full": [ { "location_address": "*******", "is_primary": 1 }, { "location_address": "*******", "is_primary": 0 } ], "is_public": 0, "ipo_date": null, "ipo_share_price": null, "ipo_share_price_currency": null, "revenue_annual_range": { "source_4_annual_revenue_range": null, "source_6_annual_revenue_range": { "annual_revenue_range_from": 5000000, "annual_revenue_range_to": 10000000, "annual_revenue_range_currency": "$" } }, "revenue_annual": null, "revenue_quarterly": null, "income_statements": [], "stock_information": [], "last_funding_round_name": null, "last_funding_round_announced_date": null, "last_funding_round_lead_investors": [], "last_funding_round_amount_raised": null, "last_funding_round_amount_raised_currency": null, "last_funding_round_num_investors": null, "funding_rounds": [], "ownership_status": null, "parent_company_information": null, "acquired_by_summary": null, "num_acquisitions_source_1": null, "acquisition_list_source_1": [], "num_acquisitions_source_2": null, "acquisition_list_source_2": [], "num_acquisitions_source_5": null, "acquisition_list_source_5": [], "competitors": [], "competitors_websites": [], "company_phone_numbers": [ "********", "********", "********", "********" ], "company_emails": [ "****@servicecops.com" ], 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"company_employee_reviews_count": null, "company_employee_reviews_aggregate_score": null, "employee_reviews_score_breakdown": null, "employee_reviews_score_distribution": null, "active_job_postings_count": null, "active_job_postings_titles": [], "base_salary": [], "additional_pay": [], "total_salary": [], "employees_count_breakdown_by_seniority": { "employees_count_owner": 0, "employees_count_founder": 0, "employees_count_clevel": 1, "employees_count_partner": 0, "employees_count_vp": 0, "employees_count_head": 0, "employees_count_director": 1, "employees_count_manager": 1, "employees_count_senior": 2, "employees_count_intern": 1, "employees_count_specialist": 22, "employees_count_other_management": 2 }, "employees_count_breakdown_by_department": { "employees_count_medical": 0, "employees_count_sales": 4, "employees_count_hr": 2, "employees_count_legal": 0, "employees_count_marketing": 0, "employees_count_finance": 1, "employees_count_technical": 12, "employees_count_consulting": 0, 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"employee_reviews_score_culture_values_change": null, "employee_reviews_score_culture_values_by_month": [], "employee_reviews_score_diversity_inclusion_change": null, "employee_reviews_score_diversity_inclusion_by_month": [], "employee_reviews_score_recommend_change": null, "employee_reviews_score_recommend_by_month": [], "employee_reviews_score_senior_management_change": null, "employee_reviews_score_senior_management_by_month": [], "employee_reviews_score_work_life_balance_change": null, "employee_reviews_score_work_life_balance_by_month": [], "expired_domain": 0, "unique_domain": 1, "unique_website": 1, "last_updated_at": "2025-04-05", "created_at": "2022-01-21", "industry_group_1": "Consulting", "industry_group_2": null }
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Unlock the Uganda Consulting sector with Coresignal's extensive datasets and data APIs
With over 25 company profiles, you can easily access detailed information to analyze the market, conduct competitive analysis, and qualify sales leads.
You can purchase our data directly through our self-service platform, or integrate it seamlessly into your systems via data APIs. Whether you need a one-time dataset or continuous access, Coresignal offers flexible solutions to meet your needs.
Coresignal is a public web data vendor that delivers fresh data about companies, professionals, and jobs for 500+ leading companies in market research, venture capital investment, HR tech, sales, and marketing industries. Founded in 2016, the company is known for its high-quality, fresh data and professional service. Coresignal is a member of the Ethical Web Data Collection Initiative and supports academic institutions with data for research.
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