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Available data points
Metadata
company_id
1593200
source_id
678806
unique_domain
1
unique_website
1
last_updated_at
2025-04-04
created_at
2016-06-21
description
Crystal Call is a multinational corporation that actively collaborates and outsources the complete contact center solutions (call centers). Thanks to the most up-to-date technology and a staff of trained professionals, we belong to Europe's elite in telemarketing and customer care services. Every year we successfully handle more than 450 projects and campaigns for clients from the whole of Europe. We are a service provider of MULTILANGUAGE call center services in 24/7 operation. The main languages are Slovak, Czech, Hungarian, Romanian, English, German, French, Polish, Slovenian, Russian, etc. We provide you fully most up-to-date contact center services 24/7: • New customers acquisition, cold calls • Telesales, cross-sell, and up-sell activities • Debt recovery, credit collection • Telephone market research and surveys • Customer retention programs • Appointment setting • Mystery shopping • Customer care and Order lines • E-commerce support by call center means, invoicing and logistics included • Audiotext services, Premium numbers, 0-800 • Call center technology lease and implementation • B2B database rental, update, and creation • CRM implementation • Direct mailing, E-mailing, Fax-mailing, SMS marketing • Back office activities • Documents digitalization and archiving • DM and Customer Care analyses and consulting • Training process - communication skills, sale abilities • Consulting • IVR
type
Privately Held
industry_group_1
Consulting
Firmographics
company_name
Crystal Call, a.s.
is_b2b
1
industry
Outsourcing and Offshoring Consulting
founded_year
2004
size_range
1001-5000 employees
employees_count
72
Locations
hq_country
Slovakia
hq_country_iso2
SK
hq_country_iso3
SVK
hq_location
Bratislava, Slovakia
hq_full_address
*******
Follower counts & changes
followers_count_owler
2
Technographics
num_technologies_used
4
Company websites and social media
website
https://www.crystalcall.eu
professional_network_url
https://www.professional-network.com/company/crystal-call-a.s.
financial_website_url
https://www.financial-website.com/organization/crystal-call
Website traffic
total_website_visits_monthly
3600
visits_change_monthly
657
rank_global
4894611
rank_country
32683
bounce_rate
86.74
pages_per_visit
1.27
average_visit_duration_seconds
22
Employee review score & changes
company_employee_reviews_count
4
company_employee_reviews_aggregate_score
1.8
JSON data sample
{ "company_id": 1593200, "source_id": "678806", "company_name": "Crystal Call, a.s.", "company_name_alias": [ "crystal call, a.s.", "crystal call", "crystal call, a.s. v" ], "company_legal_name": null, "company_logo": "/9j/4AAQSkZJRgABAQAAAQABAAD/2wBDAAMCAgMCAgMDAwMEAwMEBQgFBQQEBQoHBwYIDAoMDAsK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\r\nFFABRRRQAUUUUAFFFFABRRRQAUUUUAf/2Q==", "website": "https://www.crystalcall.eu", "professional_network_url": "https://www.professional-network.com/company/crystal-call-a.s.", "twitter_url": [], "discord_url": [], "facebook_url": [ "https://www.facebook.com/crystalcallhr" ], "instagram_url": [], "pinterest_url": [], "tiktok_url": [], "youtube_url": [], "github_url": [], "reddit_url": [], "financial_website_url": "https://www.financial-website.com/organization/crystal-call", "stock_ticker": [], "is_b2b": 1, "industry": "Outsourcing and Offshoring Consulting", "sic_codes": [ "73", "738" ], "naics_codes": [ "56", "561" ], "categories_and_keywords": [ "call center", "industry: n/a", "new customers acqusition", "infolines and ordering lines", "crm implementation", "customer retention programs", "appointment setting", "direct mailing", "e-mailing", "sms marketing", "archiving and documents digitalization", "telemarketing", "customer care", "telesales", "cross-sale", "up-sale", "customer link", "technical support", "technology", "email-marketing", "consulting", "market research", "telecommunications" ], "description": "Crystal Call is a multinational corporation that actively collaborates and outsources the complete contact center solutions (call centers). Thanks to the most up-to-date technology and a staff of trained professionals, we belong to Europe's elite in telemarketing and customer care services. Every year we successfully handle more than 450 projects and campaigns for clients from the whole of Europe. We are a service provider of MULTILANGUAGE call center services in 24/7 operation. The main languages are Slovak, Czech, Hungarian, Romanian, English, German, French, Polish, Slovenian, Russian, etc. We provide you fully most up-to-date contact center services 24/7: •\tNew customers acquisition, cold calls •\tTelesales, cross-sell, and up-sell activities •\tDebt recovery, credit collection •\tTelephone market research and surveys •\tCustomer retention programs •\tAppointment setting •\tMystery shopping •\tCustomer care and Order lines •\tE-commerce support by call center means, invoicing and logistics included •\tAudiotext services, Premium numbers, 0-800 •\tCall center technology lease and implementation •\tB2B database rental, update, and creation •\tCRM implementation •\tDirect mailing, E-mailing, Fax-mailing, SMS marketing •\tBack office activities •\tDocuments digitalization and archiving •\tDM and Customer Care analyses and consulting •\tTraining process - communication skills, sale abilities •\tConsulting •\tIVR", "description_enriched": null, "description_metadata_raw": null, "type": "Privately Held", "status": { "value": "active", "comment": "Independent Company" }, "founded_year": "2004", "size_range": "1001-5000 employees", "employees_count": 72, "followers_count_professional_network": 0, "followers_count_twitter": null, "followers_count_owler": 2, "hq_region": [ "Europe", "Eastern Europe", "EMEA", "EU" ], "hq_country": "Slovakia", "hq_country_iso2": "SK", "hq_country_iso3": "SVK", "hq_location": "Bratislava, Slovakia", "hq_full_address": "*******", "hq_city": null, "hq_state": null, "hq_street": null, "hq_zipcode": null, "company_locations_full": [ { "location_address": "*******", "is_primary": 0 }, { "location_address": "*******", "is_primary": 0 }, { "location_address": "*******", "is_primary": 1 }, { "location_address": "*******", "is_primary": 0 }, { "location_address": "*******", "is_primary": 0 }, { "location_address": "*******", "is_primary": 0 }, { "location_address": "*******", "is_primary": 0 }, { "location_address": "*******", "is_primary": 0 } ], "is_public": 0, "ipo_date": null, "ipo_share_price": null, "ipo_share_price_currency": null, "revenue_annual_range": { "source_4_annual_revenue_range": null, "source_6_annual_revenue_range": { "annual_revenue_range_from": 1000000, "annual_revenue_range_to": 2000000, "annual_revenue_range_currency": "$" } }, "revenue_annual": null, "revenue_quarterly": null, "income_statements": [], "stock_information": [], "last_funding_round_name": null, "last_funding_round_announced_date": null, "last_funding_round_lead_investors": [], "last_funding_round_amount_raised": null, "last_funding_round_amount_raised_currency": null, "last_funding_round_num_investors": null, "funding_rounds": [], "ownership_status": "Private", "parent_company_information": null, "acquired_by_summary": null, "num_acquisitions_source_1": null, "acquisition_list_source_1": [], "num_acquisitions_source_2": null, "acquisition_list_source_2": [], "num_acquisitions_source_5": null, "acquisition_list_source_5": [], "competitors": [ { "company_name": "yukthi systems", "similarity_score": null }, { "company_name": "impact marketing", "similarity_score": null }, { "company_name": "ekwa marketing", "similarity_score": null }, { "company_name": "sportsbet", "similarity_score": null } ], "competitors_websites": [ { "website": "creditcall.sk", "similarity_score": 100, "total_website_visits_monthly": 3700, "category": "N/A", "rank_category": 0 }, { "website": "datacall.sk", "similarity_score": 69, "total_website_visits_monthly": 34, "category": "N/A", "rank_category": 0 }, { "website": "123call.sk", "similarity_score": 67, "total_website_visits_monthly": 197, "category": "N/A", "rank_category": 0 } ], "company_phone_numbers": [ "********", "********", "********", "********", "********" ], "company_emails": [ "****@crystalcall.eu" ], "pricing_available": 0, "free_trial_available": 0, "demo_available": 0, "is_downloadable": 0, "mobile_apps_exist": 0, "online_reviews_exist": 0, "documentation_exist": 0, "product_reviews_count": null, "product_reviews_aggregate_score": null, "product_reviews_score_distribution": null, "product_pricing_summary": [], "num_news_articles": 0, "news_articles": [], "num_technologies_used": 4, "technologies_used": [ { "technology": "amp", "first_verified_at": "2024-06-10", "last_verified_at": "2024-08-26" }, { "technology": "linkedin", "first_verified_at": "2024-04-04", "last_verified_at": "2024-04-04" }, { "technology": "instagram", "first_verified_at": "2024-04-04", "last_verified_at": "2024-04-04" }, { "technology": "facebook", "first_verified_at": "2024-04-04", "last_verified_at": "2024-04-04" } ], "total_website_visits_monthly": 3600, "visits_change_monthly": 657, "rank_global": 4894611, "rank_country": 32683, "rank_category": 0, "visits_breakdown_by_country": [], "visits_breakdown_by_gender": { "male_percentage": 0, "female_percentage": 0 }, "visits_breakdown_by_age": { "age_18_24_percentage": 0, "age_25_34_percentage": 0, "age_35_44_percentage": 0, "age_45_54_percentage": 0, "age_55_64_percentage": 0, "age_65_plus_percentage": 0 }, "bounce_rate": 86.74, "pages_per_visit": 1.27, "average_visit_duration_seconds": 22, "similarly_ranked_websites": [ "premiumcdkeys.com", "autoskoladarivcak.sk", "crystalcall.eu", "pazar3.mk", "immortalboost.com", "creditcall.sk", "crystalcall.eu", "123call.sk", "datacall.sk" ], "top_topics": [], "company_employee_reviews_count": 4, "company_employee_reviews_aggregate_score": 1.8, "employee_reviews_score_breakdown": { "business_outlook": 0, "career_opportunities": 2.3, "ceo_approval": -1, "compensation_benefits": 1.6, "culture_values": 2, "diversity_inclusion": 2.3, "recommend": 0, "senior_management": 2.3, "work_life_balance": 2.7 }, "employee_reviews_score_distribution": { "1": 0, "2": 1, "3": 0, "4": 0, "5": 0 }, "active_job_postings_count": null, "active_job_postings_titles": [], "base_salary": [ { "title": "Customer Service Agent", "salary_p25": 3113.8, "salary_median": 3255, "salary_p75": 3396.2, "currency": "JOD", "pay_period": "MONTHLY", "salary_updated_at": "2023-02-07" }, { "title": "Sales Specialist", "salary_p25": 86.39, "salary_median": 89.84, "salary_p75": 93.29, "currency": "CZK", "pay_period": "HOURLY", "salary_updated_at": "2015-11-03" }, { "title": "TELESALES Representative", "salary_p25": 18345.6, "salary_median": 19129.15, "salary_p75": 19912.7, "currency": "RON", "pay_period": "MONTHLY", "salary_updated_at": "2019-06-27" }, { "title": "Call Center Representative", "salary_p25": 3180.41, "salary_median": 3301.09, "salary_p75": 3421.77, "currency": "JOD", "pay_period": "MONTHLY", "salary_updated_at": "2022-02-04" }, { "title": "Customer Service Specialist", "salary_p25": 4073.03, "salary_median": 4225.03, "salary_p75": 4377.03, "currency": "JOD", "pay_period": "MONTHLY", "salary_updated_at": "2024-07-02" }, { "title": "Remote Telephone Operator", "salary_p25": 8514.43, "salary_median": 8824.59, "salary_p75": 9134.75, "currency": "EUR", "pay_period": "MONTHLY", "salary_updated_at": "2022-06-04" } ], "additional_pay": [ { "title": "Remote Telephone Operator", "additional_pay_values": [ { "additional_pay_p25": 2834.83, "additional_pay_median": 2938.21, "additional_pay_p75": 3041.59, "additional_pay_type": "Cash Bonus" } ], "currency": "EUR", "pay_period": "MONTHLY", "salary_updated_at": "2022-06-04" }, { "title": "Customer Service Agent", "additional_pay_values": [ { "additional_pay_p25": 6857.28, "additional_pay_median": 7178.8, "additional_pay_p75": 7500.31, "additional_pay_type": "Commission Sharing" } ], "currency": "JOD", "pay_period": "MONTHLY", "salary_updated_at": "2023-02-07" } ], "total_salary": [ { "title": "TELESALES Representative", "salary_p25": 18453.7, "salary_median": 19160.35, "salary_p75": 19867.01, "currency": "RON", "pay_period": "MONTHLY", "salary_updated_at": "2019-06-27" }, { "title": "Call Center Representative", "salary_p25": 3144.41, "salary_median": 3293.68, 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"employees_count_partner": 1, "employees_count_vp": 0, "employees_count_head": 1, "employees_count_director": 3, "employees_count_manager": 8, "employees_count_senior": 3, "employees_count_intern": 0, "employees_count_specialist": 17, "employees_count_other_management": 0 }, "employees_count_breakdown_by_department": { "employees_count_medical": 0, "employees_count_sales": 8, "employees_count_hr": 1, "employees_count_legal": 0, "employees_count_marketing": 2, "employees_count_finance": 0, "employees_count_technical": 1, "employees_count_consulting": 1, "employees_count_operations": 1, "employees_count_product": 0, "employees_count_general_management": 2, "employees_count_administrative": 0, "employees_count_customer_service": 10, "employees_count_project_management": 6, "employees_count_design": 0, "employees_count_research": 0, "employees_count_trades": 0, "employees_count_real_estate": 0, "employees_count_education": 0, "employees_count_other_department": 1 }, "employees_count_breakdown_by_region": { "employees_count_eastern_europe": 25, "employees_count_latin_america": 0, "employees_count_southern_europe": 0, "employees_count_sub_saharan_africa": 0, "employees_count_central_asia": 0, "employees_count_northern_america": 0, "employees_count_australia_new_zealand": 0, "employees_count_northern_europe": 0, "employees_count_south_eastern_asia": 0, "employees_count_polynesia": 0, "employees_count_southern_asia": 0, "employees_count_northern_africa": 0, "employees_count_melanesia": 0, "employees_count_western_europe": 0, "employees_count_western_asia": 8, "employees_count_eastern_asia": 0, "employees_count_micronesia": 0, "employees_count_unknown": 0 }, "employees_count_by_country": [ { "country": "Romania", "employee_count": 3 }, { "country": "Jordan", "employee_count": 8 }, { "country": "Slovakia", "employee_count": 22 } ], "key_executives": [ { "member_id": 87113313, "member_full_name": "*******", "member_position_title": "Head Of IT" }, { "member_id": 443082854, "member_full_name": "*******", "member_position_title": "Call Center Director At Crystal Call, A.s." }, { "member_id": 443238438, "member_full_name": "*******", "member_position_title": "Senior Managing Partner" }, { "member_id": 151904104, "member_full_name": "*******", "member_position_title": "Managing Director" }, { "member_id": 405220230, "member_full_name": "*******", "member_position_title": "Call Center Director" } ], "key_employee_change_events": [], "key_executive_arrivals": [], "key_executive_departures": [], "employees_count_change": { "current": 72, "change_monthly": 0, "change_monthly_percentage": 0, "change_quarterly": -1, "change_quarterly_percentage": -1.36986301369863, "change_yearly": 7, "change_yearly_percentage": 10.76923076923077 }, "employees_count_by_month": [ { "employees_count": 58, "date": "2019-02" }, { "employees_count": 64, "date": "2024-06" }, { "employees_count": 60, "date": "2021-10" }, { "employees_count": 65, "date": "2024-10" }, { "employees_count": 54, "date": "2019-07" }, { "employees_count": 56, "date": "2020-12" }, { "employees_count": 60, "date": "2019-11" }, { "employees_count": 64, "date": "2024-09" }, { "employees_count": 72, "date": "2025-04" }, { "employees_count": 64, "date": "2024-05" }, { "employees_count": 72, "date": "2024-12" }, { "employees_count": 63, "date": "2023-08" }, { "employees_count": 73, "date": "2025-01" }, { "employees_count": 63, "date": "2023-11" }, { "employees_count": 59, "date": "2022-12" }, { "employees_count": 54, "date": "2019-06" }, { "employees_count": 51, "date": "2020-07" }, { "employees_count": 61, "date": "2022-05" }, { "employees_count": 53, "date": "2020-06" }, { "employees_count": 65, "date": "2024-03" }, { "employees_count": 57, "date": "2021-01" }, { "employees_count": 55, "date": "2020-04" }, { "employees_count": 61, "date": "2021-04" }, { "employees_count": 60, "date": "2022-01" }, { "employees_count": 61, "date": "2022-08" }, { "employees_count": 58, 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"date": "2023-03" }, { "work_life_balance_score": 2.7, "date": "2024-09" }, { "work_life_balance_score": 2.7, "date": "2023-10" }, { "work_life_balance_score": 2.7, "date": "2023-04" }, { "work_life_balance_score": 2.7, "date": "2023-05" }, { "work_life_balance_score": 2.7, "date": "2024-03" }, { "work_life_balance_score": 2.7, "date": "2024-04" }, { "work_life_balance_score": 2.7, "date": "2024-11" }, { "work_life_balance_score": 2.7, "date": "2025-04" }, { "work_life_balance_score": 2.7, "date": "2025-01" }, { "work_life_balance_score": 3, "date": "2022-07" }, { "work_life_balance_score": 2.7, "date": "2022-10" }, { "work_life_balance_score": 2.7, "date": "2023-06" }, { "work_life_balance_score": 2.7, "date": "2023-07" }, { "work_life_balance_score": 2.7, "date": "2025-03" }, { "work_life_balance_score": 2.7, "date": "2023-11" }, { "work_life_balance_score": 2.7, "date": "2023-12" }, { "work_life_balance_score": 2.7, "date": "2024-02" }, { "work_life_balance_score": 2.7, "date": "2024-08" }, { "work_life_balance_score": 2.7, "date": "2024-07" }, { "work_life_balance_score": 2.7, "date": "2022-12" }, { "work_life_balance_score": 2.7, "date": "2022-08" }, { "work_life_balance_score": 2.7, "date": "2024-05" }, { "work_life_balance_score": 3, "date": "2022-06" }, { "work_life_balance_score": 2.7, "date": "2022-09" }, { "work_life_balance_score": 2.7, "date": "2025-02" }, { "work_life_balance_score": 2.7, "date": "2022-11" }, { "work_life_balance_score": 2.7, "date": "2023-01" }, { "work_life_balance_score": 2.7, "date": "2023-02" }, { "work_life_balance_score": 2.7, "date": "2023-08" }, { "work_life_balance_score": 2.7, "date": "2023-09" }, { "work_life_balance_score": 2.7, "date": "2024-06" } ], "expired_domain": 0, "unique_domain": 1, "unique_website": 1, "last_updated_at": "2025-04-04", "created_at": "2016-06-21", "industry_group_1": "Consulting", "industry_group_2": null }
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