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Available data points
Metadata
company_id
24013704
source_id
40885838
unique_domain
1
unique_website
1
last_updated_at
2025-04-02
created_at
2019-10-27
description
CsMena is a professional company specializing in the provision of communication management services and solutions in Jordan. Since our incorporation in 2018, we have offered outstanding outsourcing services at the highest level in the industry. Our call center offers the highest standards for incoming and outgoing calls. We have also made massive investments in staff training to ensure that our clients get the best service. We clearly understand that outsourcing business only succeeds when the service provider works hand in hand with the client and therefore we value our partnership with clients. We offer business process outsourcing and call center outsourcing services in the Gulf Countries, Middle East, and Europe. All these services are made possible by our able team of professionals who are diversified and flexible enough to deal with a wide range of clients. Our clients involve startups, small-sized, medium-sized, and large-sized businesses mainly in E-commerce, healthcare, telecommunications, and the hospitality industries. We deliver our call center services through different communication channels which include e-mail, chat, phones, web, and social media. Our quality service has seen us acquire numerous referrals, new clients, and retain our current clients. We are a multilingual workforce across various delivery centers in Jordan. We serve clients from different industries in the Middle East, Europe, and GCC. We provide key solutions to our clients ensuring that their customers are satisfied. CsMena is committed to providing services that exceed the requirements and expectations of our clients. In the part of our commitment to improving our quality and information security, we are a full-fledged COPC ® 2000, ISO ® 9001and ISO ® 27001.
type
Public Company
industry_group_1
Consulting
Firmographics
company_name
CsMena
is_b2b
1
industry
Outsourcing and Offshoring Consulting
founded_year
2018
size_range
1001-5000 employees
employees_count
739
Locations
hq_country
Jordan
hq_country_iso2
JO
hq_country_iso3
JOR
hq_location
Amman, Jordan
hq_full_address
*******
Follower counts & changes
followers_count_professional_network
19616
Technographics
num_technologies_used
7
Company websites and social media
website
https://www.csmena.com
professional_network_url
https://www.professional-network.com/company/csmenaco
Website traffic
total_website_visits_monthly
29600
visits_change_monthly
11.8
rank_global
963765
rank_country
2820
bounce_rate
36.47
pages_per_visit
1.86
average_visit_duration_seconds
52
Employee review score & changes
company_employee_reviews_count
14
company_employee_reviews_aggregate_score
2.9
JSON data sample
{ "company_id": 24013704, "source_id": "40885838", "company_name": "CsMena", "company_name_alias": [ "csmena" ], "company_legal_name": null, "company_logo": "/9j/4AAQSkZJRgABAQAAAQABAAD/2wBDAAMCAgMCAgMDAwMEAwMEBQgFBQQEBQoHBwYIDAoMDAsK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\r\namooAKKKKACiiigAooooAKKKKACiiigD/9k=", "website": "https://www.csmena.com", "professional_network_url": "https://www.professional-network.com/company/csmenaco", "twitter_url": [ "https://www.twitter.com/csmenaco" ], "discord_url": [], "facebook_url": [ "https://www.facebook.com/csmenaco" ], "instagram_url": [ "https://www.instagram.com/csmenaco" ], "pinterest_url": [], "tiktok_url": [], "youtube_url": [], "github_url": [], "reddit_url": [], "financial_website_url": null, "stock_ticker": [], "is_b2b": 1, "industry": "Outsourcing and Offshoring Consulting", "sic_codes": [], "naics_codes": [], "categories_and_keywords": [ "business process outsourcing", "industry: n/a", "outsourcing services", "collaboration", "communication management services", "call center" ], "description": "CsMena is a professional company specializing in the provision of communication management services and solutions in Jordan. Since our incorporation in 2018, we have offered outstanding outsourcing services at the highest level in the industry. Our call center offers the highest standards for incoming and outgoing calls. We have also made massive investments in staff training to ensure that our clients get the best service. We clearly understand that outsourcing business only succeeds when the service provider works hand in hand with the client and therefore we value our partnership with clients. We offer business process outsourcing and call center outsourcing services in the Gulf Countries, Middle East, and Europe. All these services are made possible by our able team of professionals who are diversified and flexible enough to deal with a wide range of clients. Our clients involve startups, small-sized, medium-sized, and large-sized businesses mainly in E-commerce, healthcare, telecommunications, and the hospitality industries. We deliver our call center services through different communication channels which include e-mail, chat, phones, web, and social media. Our quality service has seen us acquire numerous referrals, new clients, and retain our current clients. We are a multilingual workforce across various delivery centers in Jordan. We serve clients from different industries in the Middle East, Europe, and GCC. We provide key solutions to our clients ensuring that their customers are satisfied. CsMena is committed to providing services that exceed the requirements and expectations of our clients. In the part of our commitment to improving our quality and information security, we are a full-fledged COPC ® 2000, ISO ® 9001and ISO ® 27001.", "description_enriched": "CS Mena is a professional company specializing in the provision of communication management services and solutions in Jordan. They offer outstanding outsourcing services at the highest level in the industry and have a team of professionals who are diversified and flexible enough to deal with a wide range of clients. They provide business process outsourcing and call center outsourcing services in the Gulf countries, Middle East, and Europe.", "description_metadata_raw": "CS Mena is a specialized provider of call center and communication management solutions, and now appears as a leading provider of outsourcing services in Jordan", "type": "Public Company", "status": null, "founded_year": "2018", "size_range": "1001-5000 employees", "employees_count": 739, "followers_count_professional_network": 19616, "followers_count_twitter": null, "followers_count_owler": null, "hq_region": [ "Asia", "Western Asia", "EMEA" ], "hq_country": "Jordan", "hq_country_iso2": "JO", "hq_country_iso3": "JOR", "hq_location": "Amman, Jordan", "hq_full_address": "*******", "hq_city": null, "hq_state": null, "hq_street": null, "hq_zipcode": null, "company_locations_full": [ { "location_address": "*******", "is_primary": 1 } ], "is_public": 0, "ipo_date": null, "ipo_share_price": null, "ipo_share_price_currency": null, "revenue_annual_range": null, "revenue_annual": null, "revenue_quarterly": null, "income_statements": [], "stock_information": [], "last_funding_round_name": null, "last_funding_round_announced_date": null, "last_funding_round_lead_investors": [], "last_funding_round_amount_raised": null, "last_funding_round_amount_raised_currency": null, "last_funding_round_num_investors": null, "funding_rounds": [], "ownership_status": null, "parent_company_information": null, "acquired_by_summary": null, "num_acquisitions_source_1": null, "acquisition_list_source_1": [], "num_acquisitions_source_2": null, "acquisition_list_source_2": [], "num_acquisitions_source_5": null, "acquisition_list_source_5": [], "competitors": [], "competitors_websites": [ { "website": "google.com", "similarity_score": 100, "total_website_visits_monthly": 76300000000, "category": "Computers Electronics and Technology > Search Engines", "rank_category": 1 } ], "company_phone_numbers": [ "********", "********" ], "company_emails": [], "pricing_available": 0, "free_trial_available": 0, "demo_available": 0, "is_downloadable": 0, "mobile_apps_exist": 0, "online_reviews_exist": 0, "documentation_exist": 0, "product_reviews_count": null, "product_reviews_aggregate_score": null, "product_reviews_score_distribution": null, "product_pricing_summary": [], "num_news_articles": null, "news_articles": [], "num_technologies_used": 7, "technologies_used": [ { "technology": "swift", "first_verified_at": "2024-10-07", "last_verified_at": "2025-03-31" }, { "technology": "impact", "first_verified_at": "2024-09-30", "last_verified_at": "2025-03-31" }, { "technology": "constant contact", "first_verified_at": "2024-10-21", "last_verified_at": "2024-12-03" }, { "technology": "reply", "first_verified_at": "2024-05-20", "last_verified_at": "2024-12-03" }, { "technology": "microsoft", "first_verified_at": "2024-10-07", "last_verified_at": "2025-03-31" }, { "technology": "amp", "first_verified_at": "2024-07-29", "last_verified_at": "2025-02-20" }, { "technology": "microsoft excel", "first_verified_at": "2025-02-18", "last_verified_at": "2025-03-31" } ], "total_website_visits_monthly": 29600, "visits_change_monthly": 11.8, "rank_global": 963765, "rank_country": 2820, "rank_category": 0, "visits_breakdown_by_country": [], "visits_breakdown_by_gender": { "male_percentage": 0, "female_percentage": 0 }, "visits_breakdown_by_age": { "age_18_24_percentage": 0, "age_25_34_percentage": 0, "age_35_44_percentage": 0, "age_45_54_percentage": 0, "age_55_64_percentage": 0, "age_65_plus_percentage": 0 }, "bounce_rate": 36.47, "pages_per_visit": 1.86, "average_visit_duration_seconds": 52, "similarly_ranked_websites": [ "twittervideodownloader.com", "opal-lcd.com", "csmena.com", "poloptrex.com", "innogames.com", "google.com", "csmena.com" ], "top_topics": [ "beautiful", "fast", "instagram", "iphone", "sharing" ], "company_employee_reviews_count": 14, "company_employee_reviews_aggregate_score": 2.9, "employee_reviews_score_breakdown": { "business_outlook": 0.55, "career_opportunities": 3.1, "ceo_approval": -1, "compensation_benefits": 2.3, "culture_values": 2.5, "diversity_inclusion": 2.4, "recommend": 0.61, "senior_management": 3, "work_life_balance": 2.3 }, "employee_reviews_score_distribution": { "1": 1, "2": 2, "3": 2, "4": 4, "5": 0 }, "active_job_postings_count": null, "active_job_postings_titles": [], "base_salary": [ { "title": "Backend Developer", "salary_p25": 115858.8, "salary_median": 120087.6, "salary_p75": 124316.4, "currency": "EGP", "pay_period": "MONTHLY", "salary_updated_at": "2024-01-31" }, { "title": "Customer Service Representative", "salary_p25": 3600, "salary_median": 3600, "salary_p75": 3600, "currency": "JOD", "pay_period": "MONTHLY", "salary_updated_at": "2024-08-03" }, { "title": "Content Moderator", "salary_p25": 3600, "salary_median": 3648, "salary_p75": 4200, "currency": "JOD", "pay_period": "MONTHLY", "salary_updated_at": "2024-05-19" }, { "title": "Customer Support", "salary_p25": 3019.04, "salary_median": 3126.24, "salary_p75": 3233.44, "currency": "JOD", "pay_period": "MONTHLY", "salary_updated_at": "2022-02-16" } ], "additional_pay": [ { "title": "Customer Service Representative", "additional_pay_values": [ { "additional_pay_p25": 348.09, "additional_pay_median": 359.46, "additional_pay_p75": 370.83, "additional_pay_type": "Cash Bonus" } ], "currency": "JOD", "pay_period": "MONTHLY", "salary_updated_at": "2024-08-03" }, { "title": "Content Moderator", "additional_pay_values": [ { "additional_pay_p25": 25, "additional_pay_median": 1452.5, "additional_pay_p75": 2880, "additional_pay_type": "Cash Bonus" } ], "currency": "JOD", "pay_period": "MONTHLY", "salary_updated_at": "2024-05-19" } ], "total_salary": [ { "title": "Backend Developer", "salary_p25": 114762, "salary_median": 119239.2, "salary_p75": 123716.4, "currency": "EGP", "pay_period": "MONTHLY", "salary_updated_at": "2024-01-31" }, { "title": "Content Moderator", 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"employees_count_northern_europe": 0, "employees_count_south_eastern_asia": 0, "employees_count_polynesia": 0, "employees_count_southern_asia": 0, "employees_count_northern_africa": 1, "employees_count_melanesia": 0, "employees_count_western_europe": 0, "employees_count_western_asia": 351, "employees_count_eastern_asia": 0, "employees_count_micronesia": 0, "employees_count_unknown": 1 }, "employees_count_by_country": [ { "country": "United Arab Emirates", "employee_count": 2 }, { "country": "Jordan", "employee_count": 345 }, { "country": "Saudi Arabia", "employee_count": 3 }, { "country": "Egypt", "employee_count": 1 }, { "country": null, "employee_count": 1 }, { "country": "Turkey", "employee_count": 1 } ], "key_executives": [ { "member_id": 16282731, "member_full_name": "*******", "member_position_title": "Co-Founder CEO" }, { "member_id": 469408716, "member_full_name": "*******", "member_position_title": "Chief Operating Officer" }, { "member_id": 295012883, "member_full_name": "*******", "member_position_title": "Chief Operations Officer" }, { "member_id": 613245666, "member_full_name": "*******", "member_position_title": "CMC Team Leader" }, { "member_id": 481043034, "member_full_name": "*******", "member_position_title": "Chief Executive Officer" }, { "member_id": 594623606, "member_full_name": "*******", "member_position_title": "Team Head" } ], "key_employee_change_events": [], "key_executive_arrivals": [ { "member_id": 613245666, "member_full_name": "*******", "member_position_title": "CMC Team Leader", "arrival_date": "Nov 2024" } ], "key_executive_departures": [], "employees_count_change": { "current": 739, "change_monthly": 32, "change_monthly_percentage": 4.526166902404526, "change_quarterly": 99, "change_quarterly_percentage": 15.46875, "change_yearly": 301, "change_yearly_percentage": 68.72146118721462 }, "employees_count_by_month": [ { "employees_count": 116, "date": "2021-12" }, { "employees_count": 292, "date": "2023-06" }, { "employees_count": 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