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Available data points
Metadata
company_id
32678972
source_id
75411846
unique_domain
1
unique_website
1
last_updated_at
2025-03-27
created_at
2021-02-18
description
Segoso is an international customer experience partner with operations in Jamaica, Mexico, and the U.S. Founded with a vision to strategically expand outward, Segoso offers a robust service delivery model with nearshore, onshore, and work-at-home options to provide the flexibility and responsiveness clients need. As a mid-size global player, the company provides essential contact center services to leading brands in a variety of industries, including Telecommunications, Fintech, Healthcare, Energy, Travel, Logistics, Hospitality, Retail, eCommerce, and more. With a team of over 1100 members. Segoso is the go-to partner for forward thinking brands that prioritize customer experience and team empowerment. Segoso stands out from its competitors by offering a cutting-edge flat management strategy, which leads to low attrition, high performing teams, and successful client KPI’s such as CSAT, and NPS scores. This innovative approach to customer experience management ensures that our clients receive the highest quality services, resulting in satisfied customers and improved brand loyalty.
type
Privately Held
industry_group_1
Consulting
Firmographics
company_name
Segoso
company_legal_name
Segoso Caribbean
is_b2b
1
industry
Outsourcing and Offshoring Consulting
founded_year
2020
size_range
1001-5000 employees
employees_count
164
Locations
hq_country
Jamaica
hq_country_iso2
JM
hq_country_iso3
JAM
hq_location
Montego Bay, Jamaica
hq_full_address
*******
Follower counts & changes
followers_count_professional_network
1160
Technographics
num_technologies_used
7
Company websites and social media
website
https://www.segosocaribbean.com
professional_network_url
https://www.professional-network.com/company/segoso-caribbean
financial_website_url
https://www.financial-website.com/organization/segoso-caribbean
Website traffic
visits_change_monthly
100
Employee review score & changes
company_employee_reviews_count
20
company_employee_reviews_aggregate_score
3.4
JSON data sample
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As a mid-size global player, the company provides essential contact center services to leading brands in a variety of industries, including Telecommunications, Fintech, Healthcare, Energy, Travel, Logistics, Hospitality, Retail, eCommerce, and more. With a team of over 1100 members. Segoso is the go-to partner for forward thinking brands that prioritize customer experience and team empowerment. Segoso stands out from its competitors by offering a cutting-edge flat management strategy, which leads to low attrition, high performing teams, and successful client KPI’s such as CSAT, and NPS scores. This innovative approach to customer experience management ensures that our clients receive the highest quality services, resulting in satisfied customers and improved brand loyalty.", "description_enriched": "Segoso Caribbean is an all-in-one nearshore BPO solution that allows organizations of all sizes to do more with less.", "description_metadata_raw": "Segoso Caribbean is an all-in-one nearshore BPO solution that allows organizations of all sizes to do more with less.", "type": "Privately Held", "status": { "value": "active", "comment": null }, "founded_year": "2020", "size_range": "1001-5000 employees", "employees_count": 164, "followers_count_professional_network": 1160, "followers_count_twitter": null, "followers_count_owler": null, "hq_region": [ "Americas", "Latin America and the Caribbean", "Caribbean", "AMER" ], "hq_country": "Jamaica", "hq_country_iso2": "JM", "hq_country_iso3": "JAM", "hq_location": "Montego Bay, Jamaica", "hq_full_address": "*******", "hq_city": null, 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"date": "2024-11" }, { "work_life_balance_score": 3, "date": "2025-03" }, { "work_life_balance_score": 3.4, "date": "2024-03" }, { "work_life_balance_score": 3, "date": "2025-01" }, { "work_life_balance_score": 3.2, "date": "2024-04" }, { "work_life_balance_score": 3.2, "date": "2024-07" }, { "work_life_balance_score": 3, "date": "2025-04" }, { "work_life_balance_score": 3.4, "date": "2023-12" }, { "work_life_balance_score": 3.4, "date": "2024-01" }, { "work_life_balance_score": 3.2, "date": "2024-06" }, { "work_life_balance_score": 3.2, "date": "2024-05" }, { "work_life_balance_score": 3, "date": "2025-02" }, { "work_life_balance_score": 3, "date": "2024-12" }, { "work_life_balance_score": 3.2, "date": "2024-09" } ], "expired_domain": 0, "unique_domain": 1, "unique_website": 1, "last_updated_at": "2025-03-27", "created_at": "2021-02-18", "industry_group_1": "Consulting", "industry_group_2": null }
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